Garage Door Repair Reviews in Northern VA & Fredericksburg (Page 11)
Precision Garage Door of Northern VA & Fredericksburghas received 2197 reviews, averaging 4.94 Stars:
Spotsylvania, VA
Product:
Alexandria, VA
Great job and it was really good that they came so quickly after my garage door broke, with my car inside!
- Christine Kotila
Fairfax, VA
Response time was great. Tyler explained what needed to be done, got my approval, and completed the work efficiently. He then had me check out the opener; it worked fine.
- Alan Nason
Alexandria, VA
The tech was prompt and professional. I highly recommend!
- Joe Ohagan
Sterling, VA
The technician was great! He pointed out some issues (other than springs) and corrected them all quite efficiently.
- Ken Whitlow
Product:
Dumfries, VA
Next day service snd arrived on time. Man who repaired garage seemed knowledgeable and was honest and cleaned up afterwards. Not the cheapest but I'm hoping to get what I paid for.
- Laurie Catlin
Product:
Woodbridge, VA
The technician is knowledgeable and he is professional. Nice person
- Amare Assefa
Fairfax, VA
Justin took time to explain my problem. Very helpful!!!
- Carol Chausse
Herndon, VA
The gentleman that came to the house was awesome. Very professional and very informative and if I ever needed you guys again absolutely would call you!
- Gina Gallagher
Gainesville, VA
Highly recommended!
- Rick Marzett
Vienna, VA
Quality servie
- Michael Thompson
Arlington, VA
Our garage door stopped working on a Sunday afternoon. We called Precision at 4 PM. They asked if we could await until Monday morning for a technician to come out. We said that would be fine and were told that the technician would arrive by around 8 AM. Matt called a bit before 8 to tell us that he was about 15 minutes away, so that we would be ready. He arrived on time and was most pleasant and professional. He immediately diagnosed the problem and repaired it. Then he conducted a 25-point diagnosis and recommended other repairs to prevent future problems. We agreed to this and he completed these in less than an hour.
- Ralph Nurnberger
Lorton, VA
Great and quick service at a reasonable price!
- Terrel Williams
Haymarket, VA
Kyler was professional and friendly. Fortunately, the door frame was only slightly out of alignment and he was able to get the door functioning again!! Great service and will use again!
- Kathleen Ellingson
Fairfax, VA
Quick response to request for help. Installer was excellent, experienced, accurate installer. Explained every step of the way and directions for use. This installer gets a "10" Will recommend to others. Thank you.
- Brooke Koons
Manassas, VA
Very good experience with Precision. Need to have garage door repaired on New Year's Day. Called at 3:00 and had a technician (Justin) at my home by 4:30. Received a clear and reasonable estimate. Technician explained each repair item. Repairs were done within the hour and I am pleased with the results.
- Donald F.
Vienna, VA
Matt, our tech, was professional, fast and did a great job at a reasonable price. I highly recommend Precision as well as Matt.
- Carlos Viera
Leesburg, VA
Graham was freaking outstanding- consummate professional demeanor, did the work quickly— and cleanly! Others that have done work here have left messes behind on more than one occasion. I think the one that answered the phone when I called is Amanda: just as professional and helpful.Whatever you’re paying these two, it’s not enough. Will definitely keep you guys listed for the next time I need it…
- Joe Bolavage
Product:
Springfield, VA
Long time client. Had an issue with one of my remotes. Justin arrived on time, early in fact, and promptly showed me my choices of replacements and tested the unit out from a distance. While at the house he conducted a safety inspection and lubricated the hinges. Very courteous and efficient. He is an example of why I trust Precision.
- Victor Fiebig
Fredericksburg, VA
Tech...Justin arrived earlier than originally scheduled....thank you. Professional, knowledgeable and friendly. Completed project within an hour. My disappointment is: I was quoted on the phone a price ranging from $130-$300 to replace torsion spring. When viewing with Justin the repair he indicated that indeed I needed the torsion spring replaced and it was $300. I said ok. 19-15 minutes later he ask me to review the estimate and explained that I needed a bearing that was $99 additional. I agreed to the work but am not happy that after being told when I called and again initially by Justin a cost of $300, that a wheel bearing was needed at a additional cost of $99. I feel $383 to replace a torsion spring was excessive.
- James Wimmer
Alexandria, VA
Justin provided excellent, courteous service and exceeded expectations.
- Mike Johnson
Fairfax, VA
The staff established a speedy service call to correct our concern. They were very professional and very thorough in their work. They provided great service at a reasonable cost.
- Ron Qualley
Fredericksburg, VA
Unexpectedly had to fix a broken garage door, Precision made it as painless as possible and Patric (our technician) did a most excellent job! He was attentive, timely, respectful, knowledgeable, and courteous. Its nice to experience such customer service...Way to go Precision. Congrats Patrick
- M. Neubauer
Stafford, VA
Great, friendly same-day service! Absolutely recommended for any garage door and garage opener repairs! Our technician Patrick, did a fantastic job. He called to let me know when he was near, which is SO much better than the typical 'wait game' with other home repairs. Once at the home, he quickly diagnosed the issues and provided two solid recommendations on how to proceed, a Best option and a Good option. He allowed me time, w/out pressure, to choose while answering all of my questions. Would highly recommend Precision - great service, great people!
- Kevin Russell
Stafford, VA
Called to get an estimate to repair one of our garage doors. The spring on the garage door broke and it was not possible to easily manually open the garage door or open the garage with the opener. Precision Garage sent out a technician the very next day. The technician was very professional and extremely helpful in outlining our options to have the door repaired. He answered all of my questions and provided detailed answers to my questions on the pros and cons of each option. At NO time was there a hard sell to go with any one of the options - just very factual information. I highly recommend Precision Garage for anyone needing repairs or service to their garage door systems. Well done!!!!
- Ron and Cathy Squires
Ashburn, VA
Great job
- Helen Salter
My garage door was opening and shutting on its own a neighbor Omar suggested I call. I logged on your website today, booked my appointment. Patrick came and gave estimates and he installed a new garage door opener. I sent your information to a few realtors I know.
- Jayne Veilleux
Fredericksburg, VA
Your company was recommended by my neighbor. I was pleasantly surprised when Patrick called five minutes ahead of the scheduled arrival time. He was courteous, professional, knowledgeable, and patient- esp. with explanations that sometimes had to be repeated due to a hearing impairment. Patrick preformed an inspection, made me aware of the problem, then presented my three options for repair. At no time did he try to influence my choice. I was very pleased with the service I received and the manner in which it was given. You are fortunate to have Patrick in your employ.
- Mary Carter
Reston, VA
Have used this company twice now and am very pleased with the service, they are very punctual, courteous and do exactly as they say. The prices are reasonable and I have not had an issue after an appt. The techs are very respectful of the property and I would highly recommend them to friends and family.
- Crystal Hemeon
Herndon, VA
The technician was great. He did a great job and I appreciate it. Thank you so much.
- Eric Crawley
Justin was amazing. Knowledgeable, courteous, listened to my concerns. Thoroughly checked the equipment and offered options to correct issues with my garage door. The door has never worked better, so quiet and smooth. I would recommend Precision Door to everyone. Definitely my go to from now on!!
- Jennifer Kulp