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Read what people are saying
about Precision Garage Door in:

Stafford, VA

Precision Garage Door of Northern VA & Fredericksburg
has received 114 reviews, averaging 4.98 Stars:
Review:

Great Service! My garage door broke a spring on the right side of the door. Called Precision and they sent a technician (Kevin) to my house on the day after the call. Kevin quickly diagnosed the problem and recommended a complete spring replacement. The original springs were installed over 11 years ago and they were not customized to the garage door that we had bought about 4 years ago. He said the garage door opener itself was fine and should last many more years. He made the installation within 2 hours and the garage door moves up and down better than ever. Very happy with his professionalism and competence! Recommend Precision to anyone needing help with their garage door openers. Ask for Kevin ;-)
Steven Swanson
Kevin T Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Great customer service, punctual and efficient. Thanks Jed great job!
Tiffany Singletary
Service Provided:
Garage Door Repair
Review:

I have used Precision since I moved into my current home over 15 years ago. This was my third garage door repair experience and it was just as rewarding as the first two. Jed was extremely professional explaining the issues and repair options along with preventive maintenance techniques with me. He did an excellent job and I give him 5 stars.
JOHN SMITH
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

5 stars
Jan HIlton
Kevin T Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Technical was professional and helpful. Came early and stayed until the job was done.
Eric Halpin
Matthew M Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Very good experienced, second time I have used this company. 5 stars
Joe Lanzafama
Kevin T Service Provided:
Garage Door Repair
Technician:
Review:

Terrific service by Jed on-sight as well as the folks in the front office. Professional, speedy and efficient. Couldn't be happier with the service provided.
Kerry May
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Our tecnician was on time, very polite and knew what was causing the problem and how to repair it. He made suggestions but didn't pressure us into buying more than what we needed. We were very pleased with the service.
Mrs. Israel
Service Provided:
Garage Door Opener Repair
Review:

We noticed this morning that the wall unit garage door opener was flashing, and the two remotes were not working. Not knowing what we could do, I called your company to see if someone might be available today in the Stafford area. Kayla determined that Jed Hawk would be available between 2:00 and 5:00. Later in the afternoon, it was learned that Jed was running late for the appointment. First Heather, then later someone else called to advise of the slippage and to apologize for the inconvenience, and I assured them that we would be home. Jed finally arrived at 7:10, and he also apologized for the inconvenience. After we discussed the basic problem, Jed was able to correct the problem very quickly. I also asked him if he had an additional remote for a third vehicle I now have, and when he verified that he did, he again very quickly was able to get it programmed to work with my opener. During our conversation I inquired about renewing our annual preventive maintenance visits. He immediately agreed that he could do a complete inspection this evening to preclude me having to reschedule a visit. This excellent customer service reminded me why I immediately called your company to correct my problem. I had used Precision Garage Door company for a few years in 2009 through 2011 and the service by Jim Rost. The service today shows that your company is still at the top of the service providers in the garage door business. Thanks very much to all of your staff members who assisted me today, particularly Jed Hawk. They all deserve my appreciation and represented your company in the manner you desire.
Frank Stamey
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Our door opener was broken -- I called you Sunday night and at around 9:30 Monday morning your techs arrived. They inspected our entire system, made the required repair and recommend a few PM issues that needed to be addressed. They fixed my door, cleaned up after themselves. They were very professional. If I ever need service again -- I will be calling you.
Bobby Balderas
Matthew M Service Provided:
Garage Door Opener Repair
Technician:
Review:

Had to have the roller bar replaced. Called Precision and someone came in less than two hours. Technician (Joe) explained all options and was very professional and personable. He finished in less than an hour. I am very impressed. I would definitely recommend Precision to others.
Dale Hutchinson
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

From the first call for help to the final billing, everything went smoothly. Precision responded rapidly and would have had our new door in within two days if we had been available. They have an extensive selection. There was no pressure to purchase more than we needed, and we feel we received a quality door at a competitive price, The installation was done professionally and with attention to detail. Sean M was courteous, well-informed and highly qualified. He is the kind of young man you want doing work on your house. We highly recommend using this team.
Dean Meyer
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Outstanding, quick service! Got me on the schedule the same day that I called. The technician (Joe) was thorough and professional. He gave me options and recommendations but never did the "hard sell." Overall great job!
Dale Goodrich
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

Very good service! Could not ask for any better, the service and workmanship was first rate!
Richard Cerniglia
Service Provided:
Broken Garage Door Spring Repair
Review:

Today I received outstanding service, made me satisfied I chose your company. Thanks again
Karolyn Richardson
Matthew M Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Just wanted to say thank you. The technician was scheduled to be at my home between 8am and 11am. He was here at 8am sharp, he was very professional, very polite and very informative. He did a complete inspection of both garage doors ever tho i only called for one door. He then explained to me what i needed done and gave me the total price before he ever started. He did a fantastic job the door works great and he even took extra time to explain the work he had done and on top of that he checked out the operation of my garage door opener which wasnt even include in the proposal. My technicians name was Sean Mello and i would recommend him and precision door service to anyone with garage door issues. Thank you Sean and precision door service you should commend Sean as a valued employee. Thanks again Roy
Roy O\'Boyle
Service Provided:
Broken Garage Door Spring Repair
Review:

VERY PLEASED! The installation team showed up promptly and installed my door in no time at all. The quality of the materials is excellent and the style compliments our house. The hardest part was actually choosing the style as there were so many good ones to choose from. I highly recommend Precision to anyone looking for a new garage door.
Jamie Clark
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The technician was very knowledgable and helpful. He was patient with our questions and did not pressure us in any way.
Jamie Clark
Kevin T Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

Definitely 5-star service. Jim showed up on time and went right to work. Extremely professional; thoroughly explained the repair which put me at ease. Double-checked his work and the garage door operates like new. Explained how to avoid some common problems and how to properly maintain the garage door. I was thrilled by the price and overwhelmed by the service. I absolutely recommend Precision to anyone needing garage door repair work.
Bret Stevens
Service Provided:
Garage Door Repair
Review:

I appreciated the prompt appointment and the technician Kevin arrived right on time. He explained everything to me beforehand and did a great, and fast job. Nothing but good things to say about Precision Garage Door Service, and my thanks to Kevin for his professionalism and expertise!
Joel Poudrier
Kevin T Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Matt did a great job! Thank you!
MRS. KEETON
Matthew M Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

This was by far some of the best service I have ever received. Ralph came out during some very hot and humid weather and performed his inspect. When he was done, he told me what needed repair. I had no idea that there was so much wrong with my door and I'm glad that I called the pros to get it fixed properly. I've used this company in the past and the professionalism displayed will keep me coming back any time I need some work done in the future.
Alice Benisick
Service Provided:
Garage Door Repair
Review:

Dave Harter
Service Provided:
Garage Door Repair
Review:

From initial call for an appointment to the conclusion of the job, Precision exceeded all my expectations. All of precisions staff were friendly, courteous upheld the highest level of professionalism. This was a great experience dealing with the staff of Precision! Jim, the technician was very thorough answering all of my questions. He worked diligently and walked me through all preventative maintenance for the future. Precision has earned a long-term customer!
Jason Peace
Service Provided:
Broken Garage Door Spring Repair
Review:

Richard Hart
Kevin T Service Provided:
Garage Door Repair
Technician:
Review:

Your ad was the one most visiable in the yellow pages. I isolated on the same day service. Scheduled an appt. late saturday 22nd for a sunday 23Dec12 visit. Frankly, one of the most pleasent, rapid, comprehensive service iterations I have experienced. The rep was VERY knowledgeable, on time, quick, and when done, took the time to give me a recommendation.
Jerry Mazza
Service Provided:
Broken Garage Door Spring Repair
Review:

Paul Schiele
Service Provided:
Garage Door Repair
Review:

Karen Walker
Service Provided:
Garage Door Repair
Review:

Anna Smith
Kevin T Service Provided:
Garage Door Repair
Technician:
Review:

My garage door spring broke so Ralph inspected my whole system and discussed all repairs, maintenance and price with me before he began the work. He was great. But where Ralph really shined was when my older door opener was not lining the door up correctly, he took the time to correct it be realigning it and now it works better than it has in years! Thanks Ralph for taking the time to do the job right the first time!!
Steve Cross
Service Provided:
Broken Garage Door Spring Repair
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