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Read what people are saying
about Precision Garage Door in:

Fredericksburg, VA

Precision Garage Door of Northern VA & Fredericksburg
has received 228 reviews, averaging 4.96 Stars:
Review:

Once again excellent service. Definitely 5 stars. Matt was here on time and did a wonderful job doing our annual inspection and service on the garage door and the opener. Thank you. Since this service was not listed, I had to put something down so I could send the review.
Stan Tetlow
Matthew M Service Provided:
Garage Door Repair
Technician:
Review:

Spring on the garage door broke. Called to have emergency service. We subsequently found out that the charges appeared to be twice what other garage door repair companies charge. We called to voice our concerns and were offered a $25 rebate. We were dissatisfied with the charges and we wiould not consider using your service in the future.
Mel Gruber
Matthew M Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

was on time,very nice and very efficient
Brenda Huff
Matthew M Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Tina was very friendly and professional on the phone. Kevin showed up on time, he quickly diagnosed and repaired the problem. Great job!
Ian Macfarlane
Kevin T Service Provided:
Garage Door Repair
Technician:
Review:

Outstanding service!
Bill Wishard
Matthew M Service Provided:
Garage Door Repair
Technician:
Review:

New Garage door installed. Matt called prior to showing up and was on time. Did a professional job.! Cleaned up the area and took the big old heavy door away! Explained the maintenance process prior to leaving. Give the young man a raise!... It's nice to see young people who take pride in their work and do it right! He represents the company very well!
Ted Worley
Matthew M Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Fabulous! Everything about this repair was wonderful. From calling to make an appointment to the young man coming EARLY!!!! He called and asked if he could and we were delighted to accept. He was very polite and professional too. He introduced himself and set about looking over our broken door. He took his time and even checked our other door too. *which was repaired by Precision in 2012* After his inspections he very kindly explained what broke and what we needed to do in order to make our door work and be safe. We agreed and he set about working and fairly soon he was all finished. He opened and shut the door and I was amazed that is was actually quieter and did not shake. He explained that he adjusted a rail (was not lined up well) for us so it would run smoother! He then showed me how to oil the springs. We had been oiling the castors but did not realized the spring needed oil too. We had bought a can(2012) of their spray oil and I recommend it. Its easy to use and smell is fine. When he left we were confident that our door was repaired properly and we were all safe. The added bonus was that it was running quieter and smoother too!! The price for the repair was great too. Thank you for another wonderful repair job on our doors. Matthew was a very nice young man who knew what to do and his confidence & workmanship gave us peace of mind.
JAB
Matthew M Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Very impressed. We were able to get a same day appointement. Repair person arrived with in an hour of our call. He was very knowlegeable and explained what he was doing. He was very thorough. I ask that he not discuss the cost of the repair with the homeowner as my husband and I were going to pay. He honored this request in a very tactful manner... Woud not hesitate to use again and will recommend your company to our neighbors in LeeLand Station!
David Oconnor
Matthew M Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Jed, was very professional. Explain what the problems were and how much it would cost. I would give him 5 stars.
Larry Green
Service Provided:
Garage Door Repair
Product:
Springs
Review:

The technician arrived on time and worked nonstop for 4.5 hours. He replaced every component of the door except for the operator (it worked fine and did not need replacing). The door was an exact copy of the original door in place for 16 years. The door worked perfectly and the install was done professionally. Had a problem the next day with the door not closing. Problem was caused by an object getting lodged in the door track. This was my fault but the company quickly sent a technician to assist. I appreciate the sense of urgency to respond to our call. A couple of issues to mention: 1. The door has a vacation lock that secures the door when engaged manually. The warranty information states that installing a vacation lock with an electric operator will void the warranty. Is this correct? 2. When asked about lubricating the door hinges, the technician stated that I should use a silicon-based lubricant. The owners manual states that a non-silicon-based lubricant should be used. Which is correct? Thanks!
John Bacon
Matthew M Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Right on time, up front and honest about what needed to be fixed and very personable. Had the problem fixed in no time! Great service in a day and age where that is rare. Great Job!
Jeff Smith
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Thank you for your service. Matt was very professional and did an excellent job explaining things before the install and detail instructions in the operations of the garage opener thereafter. Great work Matt. Thanks for caring for your customers.
Domingo Limo
Matthew M Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Your tech was very knowledgeable and very willing to answer our Questions. He was very efficient. Was here at our home when he Said he would be. We were very pleased with his work and with him! Thank you for offering Sun. Service. Our run-around car had been Trapped inside for several days. Thanks again.
Russell Stup
Matthew M Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Joe was very kind and answered all of our questions. Arrived early and completed work and cleaned his work area. motor, eyes and chain purchased.
Rose Boscovitch
Service Provided:
Garage Door Repair
Product:
Opener
Review:

Joe the tech who came my house did an excellent job and also gave me an estimate on replacing my garage door and all related equipment. I plan on having the work done within the next six months if not sooner
Howard Martin
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Very good experience. I will highly recommend Precision to anybody that needs work done on their garage door. Joe is a great service tech. He removed the broken spring and cables & replaced them within in hour.
Sarah Rico
Service Provided:
Broken Garage Door Spring Repair
Review:

Sean was terrific! He explained the process, work involved, and gave a cost estimate. He was quick and efficient and very professional. After service was done he tested the garage door It was up and working again. I want to say thank you to Sean for a great job. John Parham
John Parham
Service Provided:
Broken Garage Door Spring Repair
Review:

Great job!
Elizabeth Bailey
Service Provided:
Garage Door Repair
Review:

"Precision Door Service" deserves an A+ in customer service! I called,spoke with a real person,who gave me an appointment within a few hours,was emailed confirmation and information and photo of the service technician, who arrived in a timely fashion, was very polite,explained what needed to be done with options, and did a good job. He fixed much more than it gives me room to list. I referred your company to my son, Michael, in MD, who had your company do his garage door repair today, and was very pleased with the results.
Shirley Watkins
Matthew M Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Sean is a great representative for your company. He was the complete opposite of what I expected.. He was a total professional, poised, courteous, friendly and very knowledgeable. He exuded patience, even though I'm sure it was long past quitting time. Sean explained in detail what happened and the options available to fix it.I will use and recommend Precision Door to all. Because of Sean you have a customer for life.
Thrash, J
Service Provided:
Broken Garage Door Spring Repair
Review:

Very please with the service
Angeles Miller
Kevin T Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Sean arrived a good time to do the service. Sean was very professional and polite . He did the service inspection and gave me an estimate of cost for service. Sean worked quickly and after service was done we tested garage door and everything was good. I was very pleased to get service done the same day .
Austin James
Service Provided:
Garage Door Repair
Review:

Sean arrived a good time to do the service. Sean was very professional and polite . He did the service inspection and gave me an estimate of cost for service. Sean worked quickly and after service was done we tested garage door and everything was good. I was very pleased to get service done the same day .
Austin James
Service Provided:
Garage Door Repair
Review:

Sean performed outstanding service on my garage door. He took the time to ensure it functioned properly. He was very polite and professional. Job well-done! -Amy
Amy Kivler
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We are repeat customers because the response time is always quick and the service work is always completed properly. Kevin arrived on time, he quickly found the problem and the repair was completed within the hour. Another great experience - thank you!
Ian Macfarlane
Kevin T Service Provided:
Garage Door Opener Repair
Technician:
Review:

Actually, I had used the services of Precision some time ago while living in Maryland. The services I received at that time were very good, so I decided to go with Precision once again. Having certified technicians and being fully insured played a major part in choosing Precision the first time and this time as well. The technician was a bit later than the proposed time but with the traffic woes I could understand. I am satisfied overall.
Lawrence Davis
Kevin T Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Thanks for the work on a garage door opener that is only 15 months old (use time). Works much better and I will look for your company for any future garage door services. Julie
Julie Birt
Matthew M Service Provided:
Garage Door Opener Repair
Technician:
Review:

I wasn't sure what I needed but I knew I wasn't happy with my garage door. Kevin came and fixed my immediate concerns and even gave suggestions for my future desire. I'm very pleased.
Altrev Sykes
Kevin T Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
Review:

Service provided was excellent. Arrived on time, corrected all the problems, and suggested some preventive ideas. Pricing was reasonable.
Lynette Mcmorland
Service Provided:
Garage Door Repair
Review:

After my daughter crashed in to the garage door, I needed the door repaired quickly because I could not close up and secure my garage. I called Precision and spoke with Cassie who understood my security concerns and helped me schedule a repair appointment within 24 hours. She was polite, efficient, and pleasant. Precision did an excellent job of presenting their technicians and safety proceedures. I knew exactly who would be coming to my home and and what time. The technician, Jason, was polite and very helpful. He figured out the least expensive way to repair the garage door and completed his work with little fuss or mess. My overall experience with Precision is five stars!
Michelle King
Service Provided:
Garage Door Repair
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