This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website. At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited. This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website. This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site. This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Jesse came to fix my garage door problems and he was professional and identified the problem and was able to quickly remedy it. He also was knowledgeable and I would recommend Precision Garage Doors to anyone looking for help with their garage door problems.
Kevin is a great asset to your company. He knows everything there is about garage doors, and had ours fixed very quickly. If anything should break in the future, I know who I'm going to call!
Technician was very thorough with his inspection and evaluation of the garage door. The office staff was kind and contacted us before the technician arrived. We would recommend Precision Door to others.