This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website. At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited. This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website. This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site. This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
We had the pleasure of meeting Jason at our home today. He was very professional and explained everything that needed to be done to our garage door in a way we could comprehend. Thanks for your service.
Kevin was a pleasure to have at our home. He is a huge asset to your company. He was thorough with his inspection and got to work right away. Thank you very much.
We called when we heard a loud noise coming from our Garage - Turns out our spring had broken on the door. Your repairman was able to replace the spring and we were freed right away. Thank you!
Jesse C. performed full technical service on both doors in a professional manner. I can recommend your company to others needing similar expert serice.
Doing business with Precision Doors is one of the best things that i could have ever done. From the office staff to the technician our experience was great. The office staff was professional and was able to quickly expedite services for us so we could get our door back right. Kenny and James were wonderful and knew exactly what was wrong upon completion of an inspection. You all are wonderful.