Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews

This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Fairfax, VA

Fairfax has received 40 reviews, averaging:

4.95 of 5 Stars

Broken Garage Door Spring Repair
Fairfax, VA

Precision Garage Door5.000 of 5 Stars

Date: 07/27/2011

Comments:

Telephone
submission
[?]

Thank you for repairing my garage door. It is so quiet now!

– Vernon W.

Service Provided:

Broken Garage Door Spring Repair

Technician:

Jesse C

Broken Garage Door Spring Repair
Fairfax, VA

Precision Garage Door5.000 of 5 Stars

Date: 07/17/2011

Comments:

Telephone
submission
[?]

It was so relieving to call on a Sunday morning and get a real live person. I was able to get an appointment right away and Kevin came and fixed my door. I am very happy with the service Precision Door provided.

– Susie Donahue

Service Provided:

Broken Garage Door Spring Repair

Technician:

Kevin T

Broken Garage Door Spring Repair
Fairfax, VA

Precision Garage Door5.000 of 5 Stars

Date: 07/16/2011

Comments:

Telephone
submission
[?]

Jim came to my home to repair our garage door and I can not tell you enough what an asset he is to your company.

– Jessica Mordy

Service Provided:

Broken Garage Door Spring Repair

Technician:

Jim R

Broken Garage Door Spring Repair
Fairfax, VA

Precision Garage Door5.000 of 5 Stars

Date: 07/10/2011

Comments:

Telephone
submission
[?]

Precision Door did a great job fixing my broken spring. I will recommend you to anyone with garage door needs.

– Bob Brugos

Service Provided:

Broken Garage Door Spring Repair

Technician:

Kevin T

Broken Garage Door Spring Repair
Fairfax, VA

Precision Garage Door5.000 of 5 Stars

Date: 07/06/2011

Comments:

Telephone
submission
[?]

Precision Door came out and fixed our door Rapido! Thank you, I will be passing your phone number along to my family and my friends!

– Charles Ruffin

Service Provided:

Broken Garage Door Spring Repair

Technician:

Kevin T

Broken Garage Door Spring Repair
Fairfax, VA

Precision Garage Door5.000 of 5 Stars

Date: 06/20/2011

Comments:

Online
submission
[?]

I called and within 30 minutes your technician was here. Jesse did a wonderful job. I am very happy with your service and would highly recommend you.

– Susan Washchysion

Service Provided:

Broken Garage Door Spring Repair

Technician:

Jesse C

Broken Garage Door Spring Repair
Fairfax, VA

Precision Garage Door5.000 of 5 Stars

Date: 05/24/2011

Comments:

Telephone
submission
[?]

Kevin came out to my home to fix my garage door and was on time and very polite. He was able to clearly explain everything to me. I will recommend Precision Door to my family too!

– Opanga, Margareth

Service Provided:

Broken Garage Door Spring Repair

Technician:

Kevin T

Garage Door Opener Repair
Fairfax, VA

Precision Garage Door5.000 of 5 Stars

Date: 05/05/2011

Comments:

Telephone
submission
[?]

Jim did an outstanding job fixing our door. Thank you!

– Raj R.

Service Provided:

Garage Door Opener Repair

Technician:

Jim R

Garage Door Repair
Fairfax, VA

Precision Garage Door5.000 of 5 Stars

Date: 03/22/2011

Comments:

Report Card
submission
[?]

Everything was great. Jim was able to get our door down and locked til we can get the section installed. I was very impressed with the overall services that were provided for us.

– Margaret Guarino

Service Provided:

Garage Door Repair

Product:

Wood Garage Doors

Technician:

Jim R

Garage Door Repair
Fairfax, VA

Precision Garage Door5.000 of 5 Stars

Date: 10/05/2010

Comments:

Online
submission
[?]

Please send me a sticker to put in the garage with your company name and number on it, so in the future if I have a problem I can readily see who to call. The previous home owners (20 years ago)put a sticker up and that is who we always called before. Good prompt service
Good advertising on the internet. Same day service was the deciding factor.

– Cathy Borges

A Response from Charles Moore:

Thank you for responding to our review. We apologize for not having a sticker on our truck for you at the time of service, usually we put a sticker on the home if there wasn't already one there. We will be mailing a sticker to you shortly!

Service Provided:

Garage Door Repair

Technician:

Ken H