This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website. At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited. This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website. This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site. This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
I found your company in the yellowpages, and scheduled with you because your page looked the most professional. That professionalism didn't stop at your ad. Your office took the time to figure out my issue, worked with me to get a tech here around my hectic schedule, and the technician was friendly and efficient, quickly diagnosing the issue and having the parts ready to fix it for me. WOW! Thank you very much! It's rare to find that level of professionalism in this day and age.
This is Jim's 2nd visit to our home. Each time he does a terrific job. He always explains issues in a way I can understand. Thanks and I will continue to use your service.
I was not expecting anyone to answer the phone when I called on Sunday, but Tina at Precision Door did! She told me she had an opening in the afternoon and by 3pm I had my door working which was 1 less problem I had to worry about. Thank you.
Thanks for the great service! We called and received same day service, and the technician was very familiar with our particular garage door. He had the parts on his truck to fix it right there on site. Great service from start to finish. I would recommend them for anyone looking to get outstanding garage door repair.
Jason came out and repaired our garage door. He did a great job and we were surprised that there was no extra charge for him to come out on Sunday! Thanks a bunch
I am so impressed with how well your company is run. Your technician really went above and beyond what he was called out to do and I am so appreciative. Very Very Impressive!